Case Studies

Cotswold Annexe

Lionel and Jane have a beautiful home in the Cotswolds. With the idea of setting up a holiday let, they converted an old studio into a lovely apartment, complete with pretty countryside views, and then…..five months flew past.

Finding themselves busy with family and life in general, and unsure of how to set up and run a letting service, the apartment sat empty and not earning its keep as planned.

Enter List Assisters

Lionel and Jane spoke to us about what they wanted from letting out the apartment: we were able to explain how our List Assisters service worked and how we could help them get started.

They gave us lots of information about the property, location, the type of guests it would be suitable for and what they wanted their involvement to be.

Following that we collated their property details and photos, looked at pricing comparisons in their area and the other accommodation on offer, agreed dates and availability and created the first listing on the Airbnb booking platform.

List Assisters now manage all their bookings and guest communication for them – queries, reservations, arrival information as well as guest feedback, including encouraging guests to give reviews.

Just six hours after the listing went live, the first booking was in. The guests are looked after beautifully by Lionel and Jane with their housekeeper taking care of cleaning, laundry and changeovers. The reviews have been exceptional and the apartment has been booked every.. single… weekend since getting listed.

Lionel and Jane now want to list on additional platforms to encourage mid-week and business bookings. So List Assisters are creating those platform listings, tweaking the pricing to suit different types of stay and also managing the bookings and guest comms for those platforms too.

We’ll keep you updated on the outcome…. But it’s looking good!

Lionel and Jane had this to say:

“We weren’t sure what we needed to do to set up our holiday let, so nothing happened for a few months. Getting in touch with List Assisters made us much more confident that everything would be done properly, and since we started the ‘Sisters’ have been brilliant: we get a ‘no stress’ service, nothing gets forgotten and our guests have all scored their communication and booking as 5 Star. It’s so reassuring to know that our apartment is in such good hands, and earning its keep!”